The Service Director reports to the General Manager and provides the necessary support to our service staff to ensure every single person hired feels a part of the team and understands that they are the communication point between our brand and our customer. Hire those with a completely friendly demeanor, who can also deliver the most informative and attentive service from greeting to final sale. Lead collaboration with partnering departments on staff education of all products, services and integrated parts of the company. Work with all management team to ensure seamless operations
Overview of Responsibilities:
Hiring and Training:
Meetings & Communication:
Public & Private Events: The execution of service is the final element to deliver to a client on an event. The Service Director is the bridging point between the Events Team and the client on the day of that service.