View Our Website View All Jobs

Floor Manager

Restaurant Manager

  • Reports to: Service Director & General Manager
  • Job Class: Exempt

City Winery's Restaurant Manager interacts with Restaurant and Dining Room guests, ensuring a positive guest experience by touching all tables. He/She encourages and maximizes food and beverage sales through pre-shift trainings, and promotes retail wine sales from our fully-functioning urban winery.  The position requires a hospitality professional who ensures guest satisfaction while overseeing service associates. He/She works an estimated 45-50 hours/ week and also performs nightly closes.

Service Duties:

  • Provide on-the-floor support to sales / service for the duration of a service shift
  • Manage staffing and operations of private events, as applicable.
  • Perform all cash handling procedures: opening, mid-day safe counts, cash pay-outs and nightly cash drops, as needed. 
  • Review daily and monthly reservations reports.  Manage and upkeep OpenTable system and coordinate room holds and reservation/guest information with private events and culinary department.
  • Remain flexible on occasions when the scheduled in-time changes due to last minute event changes
  • Check in with guests in bar and restaurant area during shift to ensure guest satisfaction and identify any opportunities.
  • Conduct staff trainings both in daily pre-shifts and monthly all FOH staff service meetings
  • Lead guided tours of our winery and facilities.
  • Maintain pars of all printed promotional materials, comment cards, or other check presenter inserts.
  • Maintain & update contact lists, VIP, and public event guest lists

Knowledge, Skills and Attributes

  • Leadership: Demonstrate an ability to lead and motivate others, and achieve results. Empowered to make day-to-day decisions confidently both with guests, service teams and other departmental management.
  • Planning: Able to perform short and long range planning
  • Communication: Demonstrate excellent interpersonal and communication skills with service teams and management.
  • Hospitality: Maintain focus on high level service quality
  • Technical Skills: Demonstrate computer proficiency


Essential Position Requirements:

  • Available to work various shifts, weekends and holidays
  • Desire for career growth and willingness to accept constructive feedback from management
  • Ability to give feedback to all service teams to ensure proper job performance


Serious inquiries only.  If interested, please contact


Read More

Apply for this position

Apply with Indeed
Attach resume as .pdf, .doc, or .docx (limit 5MB) or Paste resume

Paste your resume here or Attach resume file