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Venue Director

     The Venue Director is an important position in our restaurant and concert space. The focus is to
facilitate an organized Concert and Event space that delivers elevated service on a consistent basis.
We are looking for someone who fits our company’s culture, is a self-starter, has the wherewithal to
learn and apply problem solving techniques on the fly, and can bring a positive attitude to our
workspace.


Venue Director Position Details:
● Oversee Venue Operations and ensure artist needs are met and guest experience delivered
with excellence
● Schedule service staff for venue in collaboration with the SD
● Take part in the hiring and training of venue servers, captains, bartenders, runners and
bussers
● Schedule security on a monthly basis
● Manage venue maintenance and act as main contact for all venue repairs
● Manage venue inventory and pars, artist merch, and company swag
● Prepare weekly venue pacing report to identify areas of where to improve sales and cut
payroll expenses in collaboration with AGM/GM
● Drive server sales incentives and develop ways to increase venue revenue
● Collaborate with the SD on responses to social media posts and reviews pertaining to quality
of service
● Work alongside the marketing department and concierge to assure our marketing materials
are up to date and present in the venue
● Follow concert manager advance work and coordinate artist hospitality
● Monitor and report on labor spending in the venue
● Act as lead on stage script and when needed promote upcoming events or initiatives
● Work closely with concert management handling settlements, guest list, artist parking, M&G,
and run-of- show timelines
● Lead and/or participate in daily pre-service meetings to ensure ongoing training of food,
beverage, service, policies, and procedures.
● Maintain the venue to be in compliance with code and safety standards as well as brand
standard cleanliness
● Must know how to review tips sheet at week end to ensure tips distributed match tips
collected
● Perform any and all other related functions as seen fit within Venue Operations

 

Qualifications
● Working knowledge of Excel, google apps, and Aloha (and/or similar POS systems).
● 2-3 years experience in venue or restaurant operations a plus.
● Full flexibility to work weekends and holidays.
● Be able to lead and manage a team.

 

Serious inquiries only. Please email resume and other documents to Samantha@citywinery.com

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