City Winery strives to deliver the highest-end combined culinary and cultural experience to our guests who are passionate in sharing wine, music, and culinary arts. We are a unique facility, combining a fully functioning winery with intimate concerts, food & wine classes, private events in a variety of configurations, and elevated dining. We have created a compelling mix for our sophisticated clientele of foodies, and active cultural patrons—bringing the wine country experience to the heart of a large city.
We are seeking a Floor Manager for our Boston location. The Floor Manager reports directly to Service Director and General Manager. Interacts with restaurant, bar and venue guests, ensuring a positive guest experience by touching all tables. Encourages and maximizes food and beverage sales through pre-shift trainings, and promotes retail wine sales from our fully-functioning urban winery. The position requires a hospitality professional who ensures guest satisfaction while overseeing service associates. Works an estimated 45-50 hours/ week and also performs nightly closes.
Knowledge, Skills and Experience: