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Restaurant Manager

City Winery delivers the highest-end combined culinary and cultural experience to our customers who are passionate in sharing wine, music, and culinary arts. We are a unique facility, combining a fully functioning winery with intimate concerts, food & wine classes, private events in a variety of configurations, and fine dining. We have created a compelling mix for our sophisticated clientele of foodies and active cultural patrons—bringing the wine country experience to the middle of a large city.

City Winery's Restaurant Manager interacts with Restaurant and Dining Room guests, ensuring a positive guest experience by touching all tables. He/She encourages and maximizes food and beverage sales through pre-shift trainings.  The position requires a hospitality professional who ensures guest satisfaction while overseeing service associates. He/She works an estimated 45-50 hours/ week and also performs nightly closes. 

Open availability is a must, although majority of shifts are PM shifts.  Must be willing to work weekends and holidays.

City Winery is committed to a policy of cultivating a diverse staff in all its forms and creating an upwardly mobile platform for all employees.

Service Duties include, but not limited to:

  • Provide on-the-floor support to sales / service for the duration of a service shift and manage day to day restaurant floor operations, including assigning server sections, overseeing side work, observing steps of service, and maintaining overall cleanliness/tidiness of the restaurant
  • Manage staffing and operations of private events, as applicable
  • Manage host team, including reviewing/updating reservation messaging, coordination with Box Office regarding ticketed events, holding monthly host meeting, and general host stand operations
  • Submit weekly schedules for host team for Service Director Approval, as well as any other employee scheduling, as needed
  • Perform all cash handling procedures: opening, mid-day safe counts, cash pay-outs and nightly cash drops, as needed
  • Review daily and monthly reservations.  Manage and upkeep OpenTable reservation system and coordinate room holds and reservation/guest information with private events and culinary department.  Maintain oversight of large party reservations, including messaging about seating and payment policies
  • Check in with guests in bar and restaurant area during shift to ensure guest satisfaction and identify any opportunities


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